Returns and Exchange Policy

Returned Items must have original tags and be returned in original packaging. 

Returned items must have no visible sign of wear or use.

Discounted items are final and cannot be returned or exchanged.

CB Custom Designed Items

You have 14 days from the date of purchase to return or exchange. Please include your original packing list in the box with your return or exchange as well as indicate if you would like a refund or exchange. After we receive the returned items, we will issue a refund via your selected original payment method. If you choose to exchange your item, we will ship your replacement as soon as we receive your item.

Personal Design and Custom Created Items

Personal Design and Custom Created Items are not eligible for return or exchange with the exception of special circumstances.

Special Circumstances

Defective or Damaged Products will be replaced free of charge for all items including CB Custom Designed Items, Personal Design Items, and Custom Created Items. If you experience a problem with defective or damaged products, please contact cbarnard@csbdesigns.com.

Shipping Charges

Shipping expenses for returns and exchanges are the responsibility of the customer with the exception of special circumstances.

Please send all Returns and Exchanges to:

CSB Designs

ATTN: Returns and Exchanges

604 S Main St. 

Collins, GA 30421